Safety Tips

Stay safe on CampusAgent

CampusAgent is designed to be a trusted space. Here are guidelines to help you transact safely — whether you're renting a room or buying a textbook.

For all users

Meet in public

Always meet buyers, sellers, or agents in a busy, well-lit public area — preferably on campus during daytime hours.

Never pay before viewing

Do not transfer any money before physically viewing a property or inspecting an item. Legitimate agents will always welcome a viewing.

Trust your instincts

If something feels off — overly low prices, pressure to decide quickly, requests to pay via unusual methods — walk away.

Report suspicious activity

Use the report button on any listing or profile if you suspect fraud. Our team reviews all reports within 24–48 hours.

For tenants & students

Verify the agent

Check for the verified badge on agent profiles. Verified agents have submitted credentials that our team has reviewed.

Inspect before you pay

Visit the property in person before paying any caution fee or rent. Take photos and note any damages.

Get a receipt

Request a written receipt for any payment made to a landlord or agent, even for a caution deposit.

Read the agreement

Ask for a tenancy agreement and read it carefully before signing. Understand the notice period and renewal terms.

For market buyers & sellers

Inspect items thoroughly

Test electronics, check for damages, and confirm the item matches the listing photos before handing over money.

Agree on a price first

Confirm the price and any conditions (delivery, accessories included) before meeting. Screenshot the conversation.

Avoid advance payments

Never pay upfront for items you haven't seen. "I'll send the item once you transfer" is a common scam tactic.

Bring a friend

Especially for high-value transactions, bring someone with you for safety and as a witness.

Seen something suspicious?

Use the ⋮ menu on any listing or agent profile to submit a fraud report. Our moderation team reviews all reports within 24–48 hours.